Privacy Policy
Last updated: May 8, 2026
Introduction
This Privacy Policy explains how Ngozi's Kitchen (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website, mobile application, or services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you place an order or contact us, we may collect the following information:
* Full name
* Phone number
* Email address
* Delivery address
* Order details and preferences
* Communications you send to us
We may also collect limited technical information automatically, such as browser type, device information, and IP address, for security and operational purposes.
How We Use Your Information
We use your information to:
* Process and deliver food orders
* Communicate with you about your orders
* Provide customer support
* Manage payments and transactions
* Improve our services and website
* Prevent fraud or misuse of our services
* Comply with legal obligations
Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to operate our services, including:
* Delivery personnel or logistics providers
* Payment processors
* Website hosting and infrastructure providers such as Vercel
* Service providers that help us operate the website or business
These providers may only access information necessary to perform their services for us.
Data Retention
We retain personal information only for as long as reasonably necessary to:
* Fulfill orders
* Maintain business records
* Resolve disputes
* Comply with legal and tax obligations
Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have the right to:
* Access the personal information we hold about you
* Request correction of inaccurate information
* Request deletion of your information
* Object to certain uses of your information
* Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party services.
Children’s Privacy
Our services are not intended for children under the age of 13 (or the minimum age required by applicable law), and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Email: info@ngozis-kitchen.co.uk
Business Name: Ngozi's Kitchen.